FAQs about Galapagos: How can I pay for souvenirs?

On some luxury class cruises you can buy wonderful souvenirs and pay with your preferred Credit Card as major ones are accepted: MasterCard, Visa, Amex, among others; also you can pay for souvenirs at local shops in Puerto Ayora or San Cristobal with your Credit Card, but some of them will only accept cash payments. On board other category of cruises, payments must be done in cash (U.S. Dollars) for souvenirs and consumption.

Other related frequently asked questions

What is not included?

On a general basis, unless included on the given price for the confirmed cruise, passenger needs to bring enough cash on board to cover costs like Galapagos entrance fee ($100 p.p. in cash on arrival to Islands), mandatory Transit Control Card ($20 p.p. paid before check-in in cash), snorkeling equipment & wet suit rental (in cash on board), personal expenses, extras, soft & alcoholic drinks, tips for guide& crew and other expenses not specified in the itinerary.

Some Luxury and First accept Credit Card payments on board for on board consumption but Midrange and Economy require payments in cash only. It is imperative that you bring enough cash (U.S. Dollars) in all cases to cover your expenses while cruising the Galapagos.

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What restrictions are there for children?

Some cruises do not allow small children on board, mainly for safety reasons as small yachts/catamarans have many open spaces and steep stairs that are not suitable for children to run around. Other cruises, especially the large vessels do accept small children on board and even have qualified guides and staff on board to make a magical experience for small children.

Most yachts/catamarans accept children over 8 years-old on board and offer special rates to children up to 11 years-old for cruises and flights as per availability and feasibility to accommodate a Family on board; with all cruises, it is required as pre-requisite to have parents sign a release form if travelling with children.

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How much should we tip the guide and crew?

There are no established tipping guidelines for all cruises, you should decide the amount to tip your guide and crew based on your level of satisfaction with the services provided on board and while on excursions.

On Luxury and First class cruises it is recommended to tip $15-$20 p.p. for the guide per day and the same amount per day for the whole crew. On Midrange and Economy class cruises it is recommended to tip $10-$13 p.p. for the guide per day and the same amount per day for the whole crew.

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Can you make hotel and other tour reservations for us in Ecuador?

Voyagers Travel can help you arrange any additional services like hotel bookings, transfer services, land-tours in Ecuador as well as in Peru and also the best Tours and River Cruises in Ecuador, Peru and Brazil.

Please contact us so we can tailor-made an incredible tour as per your wishes and preferences around your Galapagos trip for a complete and unforgettable experience!

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What is the electric current on board?
In Ecuador and the Galapagos you will find 110v. outlets to charge/connect your devices. Some cruises have 220v. at Administration Office; you can also bring your converter if required for your devices.
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What if I need to cancel?
If by any case, force major or personal calamity you are unable to travel, each cruise or tour has specific cancellation policies that vary depending on the time that the cancelation takes place before your traveling dates. We strongly recommend our valued Customers to purchase a complete insurance package that includes cancelation coverage in case you need to cancel your trip; this way, if we need to pay cancelation fees to your cruise, you will be covered by your trusted Insurance Carrier and we will provide the necessary documentation for your claim.
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