FAQs about Galapagos: Can you make hotel and other tour reservations for us in Ecuador?

For cruises and tours, we have flexible payment policies:

• Tours booked from 91 days or more, small 30% deposit is requested to pre-confirm, 70% balance is needed 90 days before tour dates.
• Tours booked 90 days or less, complete payment is needed to confirm your trip.

If by any case, force major or personal calamity you are unable to travel, each cruise or tour has specific cancellation policies that vary depending on the time that the cancelation takes place before your traveling dates. We strongly recommend our valued Customers to purchase a complete insurance package that includes cancelation coverage in case you need to cancel your trip; this way, if we need to pay cancelation fees to your cruise, you will be covered by your trusted Insurance Carrier and we will provide the necessary documentation for your claim.

During a Naturalist cruise on board a Luxury or First Class cruise (yacht or vessel), besides hiking, snorkeling and swimming you will have single and/or double sea-kayaks on board to enjoy this wonderful sport in the Pacific Ocean while enjoying the breathtaking volcanic landscapes of the Islands, the pristine Ocean waters, and of course, the company of playful Sea lions, Sea Turtles and Birdlife and much more! Truly an experience that you don’t want to miss when available during your cruise.

First, you must get to Ecuador Mainland. Make sure you arrive to Quito or Guayaquil at least one day before your departure to the Galapagos; there are no direct connections with international flights and flights to Galapagos Islands depart from mainland Ecuador early in the morning from Quito and/or Guayaquil.

Visitors arrive by plane from Mainland (flight takes about 2 ½ hours) with three main Airlines: AVIANCA, LAN and TAME and arrive to Galapagos to one of its two Airports: One in Baltra Island and one in San Cristobal.

Senior travelers are welcome to board a cruise! In fact, many senior travelers find the Galapagos a must-visit destination as the Islands are a true natural treasure that attracts people of all ages!

Perhaps it is important to know that Galapagos cruises do not have complete facilities for passengers with limited mobility or that require a wheelchair. Also some excursions can be considered as strenuous as they’re on uneven terrains and lava formations, which requires a good physical state to perform.

Still, many Luxury and First class cruises are the preferred for senior travelers as they offer the kind of comfort and facilities required making their journey an enjoyable one and being able to meet other fellow travelers of similar age and interests with specialized and friendly guides.

There are no established tipping guidelines for all cruises, you should decide the amount to tip your guide and crew based on your level of satisfaction with the services provided on board and while on excursions.

On Luxury and First class cruises it is recommended to tip $15-$20 p.p. for the guide per day and the same amount per day for the whole crew. On Midrange and Economy class cruises it is recommended to tip $10-$13 p.p. for the guide per day and the same amount per day for the whole crew.