FAQs about Galapagos: Are all your prices in US dollars?

For domestic flights to/from Galapagos, each passenger is allowed to bring one piece of luggage of no more than 20 kilos plus one hand luggage or backpack of no more than 10 kilos. Each passenger can also brink on plane’s cabin 1 small purse, handbag or camera-bag.

If excess on luggage occurs, the fee will be charged and paid directly at airline’s counter at the moment of check-in after checking space on cargo area on the plane to Galapagos.

Senior travelers are welcome to board a cruise! In fact, many senior travelers find the Galapagos a must-visit destination as the Islands are a true natural treasure that attracts people of all ages!

Perhaps it is important to know that Galapagos cruises do not have complete facilities for passengers with limited mobility or that require a wheelchair. Also some excursions can be considered as strenuous as they’re on uneven terrains and lava formations, which requires a good physical state to perform.

Still, many Luxury and First class cruises are the preferred for senior travelers as they offer the kind of comfort and facilities required making their journey an enjoyable one and being able to meet other fellow travelers of similar age and interests with specialized and friendly guides.

Cruises manage a casual dress-code on board, including at the dinning-room: ladies can wear a summer dress, sandals (not heels) and gentleman can wear short-sleeve shirt or button-down, short/pants and shoes.

We send your final trip voucher with reconfirmed services 1 month before the tour dates. Our voucher also contents flight information for the confirmed route of your trip: Airlines issue e-tickets and you do not require to present printed e-tickets as at Airline’s Counter you just need to present your original Passport for check-in.

Upon payment of your tour at time of booking, we will send you a tour non-VAT invoice for your records as proof of purchase and confirmation.

For cruises and tours, we have flexible payment policies:

• Tours booked from 91 days or more, small 30% deposit is requested to pre-confirm, 70% balance is needed 90 days before tour dates.
• Tours booked 90 days or less, complete payment is needed to confirm your trip.

If by any case, force major or personal calamity you are unable to travel, each cruise or tour has specific cancellation policies that vary depending on the time that the cancelation takes place before your traveling dates. We strongly recommend our valued Customers to purchase a complete insurance package that includes cancelation coverage in case you need to cancel your trip; this way, if we need to pay cancelation fees to your cruise, you will be covered by your trusted Insurance Carrier and we will provide the necessary documentation for your claim.