FAQs about Galapagos: What if I need to cancel?

If by any case, force major or personal calamity you are unable to travel, each cruise or tour has specific cancellation policies that vary depending on the time that the cancelation takes place before your traveling dates. We strongly recommend our valued Customers to purchase a complete insurance package that includes cancelation coverage in case you need to cancel your trip; this way, if we need to pay cancelation fees to your cruise, you will be covered by your trusted Insurance Carrier and we will provide the necessary documentation for your claim.

Other related frequently asked questions

Should I organize the flights separately from the Galapagos trip?

If you are taking a Galapagos Cruise or package, it is best if you book your domestic flights to/from Galapagos from Quito, Guayaquil or mixed route along with your cruise. This because cruises/tours must follow a pre-approved itinerary by the National Park’s Authorities, and all start their itinerary with specific arriving flights to the Islands, and cannot wait for stragglers arriving on different flights other than the one used by the rest of the group.

Catching a cruise when arriving on different flights that are delayed or arrive on different timings can be very expensive and in some cases, impossible, causing distress and unwanted non-refundable trip cancelations.

For this reason, all operators recommend booking your domestic flights along with your cruise or tour to align with the operation and avoid any issues. Get full details on logistics and traveling to the Galapagos.

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When is the best time to travel to Galapagos?

You can visit the Galapagos any time of the year as there is always something wonderful happening in the Islands, especially with wildlife’s behavior and natural events.

From mid-June to early-December you have a mixture of warm and rain (afternoon showers), and Ocean waters are warmer and calmer due to the “El Niño” current. From mid-December to early-June is the cool/dry season on land and Ocean, especially because of the passing of the “Humboldt” current through the Archipelago.

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Are all your prices in US dollars?

In Ecuador Mainland and the Galapagos Archipelago, U.S. Dollar has been established and used as main and only currency since the year 2000. When making payments for your trip, you may do so in your local currency at up-to-date conversion.

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What is the smoking policy on board the boats?

Cruises have strict policy on smoking on board: is prohibited in almost all social areas, dining rooms and cabins in cruises, but most of them do allow to smoke on designated areas in the sundeck prior request from passengers to the guide or cruise director. Smoking is strictly prohibited on inhabited islands and visitor sites during a cruise.

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Can I kayak?

During a Naturalist cruise on board a Luxury or First Class cruise (yacht or vessel), besides hiking, snorkeling and swimming you will have single and/or double sea-kayaks on board to enjoy this wonderful sport in the Pacific Ocean while enjoying the breathtaking volcanic landscapes of the Islands, the pristine Ocean waters, and of course, the company of playful Sea lions, Sea Turtles and Birdlife and much more! Truly an experience that you don’t want to miss when available during your cruise.

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Can you make hotel and other tour reservations for us in Ecuador?

Voyagers Travel can help you arrange any additional services like hotel bookings, transfer services, land-tours in Ecuador as well as in Peru and also the best Tours and River Cruises in Ecuador, Peru and Brazil.

Please contact us so we can tailor-made an incredible tour as per your wishes and preferences around your Galapagos trip for a complete and unforgettable experience!

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