FAQs about Galapagos: What if I need to cancel?

If by any case, force major or personal calamity you are unable to travel, each cruise or tour has specific cancellation policies that vary depending on the time that the cancelation takes place before your traveling dates. We strongly recommend our valued Customers to purchase a complete insurance package that includes cancelation coverage in case you need to cancel your trip; this way, if we need to pay cancelation fees to your cruise, you will be covered by your trusted Insurance Carrier and we will provide the necessary documentation for your claim.

Other related frequently asked questions

What are land visits like?

Land visits are a recommended alternative if not taking a sailing cruise in the Galapagos; you spend the nights at a comfortable Hotel and every day you have day-trips whether on the same Island or take a yacht to a nearby Island where you will enjoy different activities like hiking, snorkeling, kayaking, swimming always surrounded by amazing and untamed Wildlife and breathtaking scenarios, accompanied by a certified Bilingual professional Guide to make your experience on each site more enjoyable each day.

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Can I kayak?

During a Naturalist cruise on board a Luxury or First Class cruise (yacht or vessel), besides hiking, snorkeling and swimming you will have single and/or double sea-kayaks on board to enjoy this wonderful sport in the Pacific Ocean while enjoying the breathtaking volcanic landscapes of the Islands, the pristine Ocean waters, and of course, the company of playful Sea lions, Sea Turtles and Birdlife and much more! Truly an experience that you don’t want to miss when available during your cruise.

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When should I make my reservation?

Galapagos is a top-destination for travelers, therefore cruises and tours are on very high demand year-around. It is recommended to arrange your trip at least with 6 months in advance to secure and guarantee your spots on the preferred trip.

Now, if you find the opportunity to visit the Galapagos before 6 months in advance, there is also the possibility to find cruise deals that may fill your expectations. However, if you leave your decision for the last-minute, you may not find what you were looking for a tour that will fulfill your expectations.

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How important is the itinerary?

Different cruises offer different departures and itineraries in the Galapagos, you can choose from 4, 5, 8 up to 15 days itineraries on almost every category; the more days you spend on the islands, the more incredible sites you will be able to visit! No itinerary visits the same spot twice!

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Should I charter?

If you are planning to travel with your whole Family or with a group of adventurous Friends and you like to enjoy the privacy and comfort of a private cruise with personalized and dedicated service for your party, then chartering a nice yacht is a wonderful idea!

There are several options on different categories of cruises to choose from, especially for small yachts or catamarans with capacity for up to 16 passengers. Charter cruises are best if confirmed at least 9 months before your traveling period as all Galapagos cruises are always on very high demand and several are confirmed for charters with 12 and even 24 months in advance to guarantee the charter cruise. Please contact us if you are planning to charter a wonderful cruise for your party so we can guide you on how to choose the right cruise to enjoy a memorable experience.

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How to pay the Galapagos Park tax?

Upon arrival to Baltra or San Cristobal Islands as per your tour’s itinerary, you will be prompted to pay US$200 per person in Cash at the established booth to get your visitor pass to the Galapagos National Park.

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