FAQs about Galapagos: When do we have to pay?

For cruises and tours, we have flexible payment policies:

  • Tours booked from 91 days or more, small 30% deposit is requested to pre-confirm, 70% balance is needed 90 days before tour dates.
  • Tours booked 90 days or less, complete payment is needed to confirm your trip.

Other related frequently asked questions

Will there be time for snorkeling?

During your cruise, you will have magnificent opportunities to enjoy snorkeling in the most fantastic underwater scenarios within the Galapagos National Park and Marine Reserve as well as other wonderful activities to complement your experience in the Archipelago.

On Luxury and First class cruises snorkeling equipment (snorkel, mask & fins) are included and on Midrange and Economy class cruises they are available for rent. Some Luxury class cruises also include Wet suits while on First, Midrange and Economy class, Wert suits are available for rent.

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How do we receive our vouchers and tickets for the Galapagos?

We send your final trip voucher with reconfirmed services 1 month before the tour dates. Our voucher also contents flight information for the confirmed route of your trip: Airlines issue e-tickets and you do not require to present printed e-tickets as at Airline’s Counter you just need to present your original Passport for check-in.

Upon payment of your tour at time of booking, we will send you a tour non-VAT invoice for your records as proof of purchase and confirmation.

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Do I need a passport or visa to go to Galapagos?
All visitors entering Ecuador and the Galapagos Islands are prompted to present original Passport when entering, with at least 6 months of validity; citizens from most Countries do not require a Visa to enter Ecuador and the Galapagos, but do confirm this with your local International Affairs Office to confirm if you require to get a Visa to travel to Ecuador.
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What is the electric current on board?
In Ecuador and the Galapagos you will find 110v. outlets to charge/connect your devices. Some cruises have 220v. at Administration Office; you can also bring your converter if required for your devices.
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What level of Naturalist Guide will be aboard the boat and do they speak English?
With all cruises and tours you will always be accompanied by a professional Licensed Bilingual (English-Spanish) Guide for all excursions and visits as per National Park’s regulations. On Luxury and First class cruises your Guide will be level II-III while on Midrange and Economy class cruises your naturalist Guide will be Level II.
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Should I charter?

If you are planning to travel with your whole Family or with a group of adventurous Friends and you like to enjoy the privacy and comfort of a private cruise with personalized and dedicated service for your party, then chartering a nice yacht is a wonderful idea!

There are several options on different categories of cruises to choose from, especially for small yachts or catamarans with capacity for up to 16 passengers. Charter cruises are best if confirmed at least 9 months before your traveling period as all Galapagos cruises are always on very high demand and several are confirmed for charters with 12 and even 24 months in advance to guarantee the charter cruise. Please contact us if you are planning to charter a wonderful cruise for your party so we can guide you on how to choose the right cruise to enjoy a memorable experience.

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