FAQs about Galapagos: What forms of payment do you accept?

 Taking a Galapagos cruise is considered the best way to explorer the Galapagos as it gives you the opportunity to reach the remotest islands as you sail at night from site to site, which means more time to enjoy the location and day’s activities.

However, if you are susceptible to sea sickness the feasible alternative is taking a nice land-based tour with hotel accommodation on the populated Islands of Santa Cruz, San Cristobal and/or Isabela; from here you can enjoy interesting day-tours to the nearby sites or Islands; you will also have the possibility to enjoy snorkeling and other activities while taking day-tours.

Cruises have strict policy on smoking on board: is prohibited in almost all social areas, dining rooms and cabins in cruises, but most of them do allow to smoke on designated areas in the sundeck prior request from passengers to the guide or cruise director. Smoking is strictly prohibited on inhabited islands and visitor sites during a cruise.

We send your final trip voucher with reconfirmed services 1 month before the tour dates. Our voucher also contents flight information for the confirmed route of your trip: Airlines issue e-tickets and you do not require to present printed e-tickets as at Airline’s Counter you just need to present your original Passport for check-in.

Upon payment of your tour at time of booking, we will send you a tour non-VAT invoice for your records as proof of purchase and confirmation.

It depends especially on the level of comfort and facilities on board you are looking for:

• On board Luxury class yachts & vessels you can expect large cabin or suites with panoramic windows, suites with balconies, large lower beds, high-end amenities, exceptional cuisine, personalized services, VIP services, cruise director, spacious social areas, sun deck with Jacuzzi plus special treats to complement your trip.
• On board First class yachts services are also quite personalized, large cabins with lower beds and large windows (some yachts have cabins with balcony), excellent cuisine, ample social areas, ample sun deck (some with Jacuzzi) plus complete amenities.
• On board Midrange or Economy class yachts you can still expect good quality service from the crew and your guide, good meals (mostly small buffet), cabins regularly have bunk-beds and port-holes (upper decks offer cabins with windows), cozy and comfortable social areas and sun deck.

Choosing the right cruise is critical if you are susceptible to seasickness; large vessels are the best choice as they’re very stable when sailing. If you do not like large vessels, then we recommend choosing a nice catamaran (twin-haul), which also offer smooth sailing for passengers’ comfort.

You can also ask your doctor to prescribe you medicine to help you contrast the effect of the motion when sailing; it is also important to be properly hydrated during your cruise as this also helps prevent the effects.

If you are taking a Galapagos Cruise or package, it is best if you book your domestic flights to/from Galapagos from Quito, Guayaquil or mixed route along with your cruise. This because cruises/tours must follow a pre-approved itinerary by the National Park’s Authorities, and all start their itinerary with specific arriving flights to the Islands, and cannot wait for stragglers arriving on different flights other than the one used by the rest of the group.

Catching a cruise when arriving on different flights that are delayed or arrive on different timings can be very expensive and in some cases, impossible, causing distress and unwanted non-refundable trip cancelations.

For this reason, all operators recommend booking your domestic flights along with your cruise or tour to align with the operation and avoid any issues. Get full details on logistics and traveling to the Galapagos.