FAQs about Galapagos: How do we receive our vouchers and tickets for the Galapagos?

We send your final trip voucher with reconfirmed services 1 month before the tour dates. Our voucher also contents flight information for the confirmed route of your trip: Airlines issue e-tickets and you do not require to present printed e-tickets as at Airline’s Counter you just need to present your original Passport for check-in.

Upon payment of your tour at time of booking, we will send you a tour non-VAT invoice for your records as proof of purchase and confirmation.

Other related frequently asked questions

What is the dress code for dinner?
Cruises manage a casual dress-code on board, including at the dinning-room: ladies can wear a summer dress, sandals (not heels) and gentleman can wear short-sleeve shirt or button-down, short/pants and shoes.
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What is not included?

On a general basis, unless included on the given price for the confirmed cruise, passenger needs to bring enough cash on board to cover costs like Galapagos entrance fee ($100 p.p. in cash on arrival to Islands), mandatory Transit Control Card ($20 p.p. paid before check-in in cash), snorkeling equipment & wet suit rental (in cash on board), personal expenses, extras, soft & alcoholic drinks, tips for guide& crew and other expenses not specified in the itinerary.

Some Luxury and First accept Credit Card payments on board for on board consumption but Midrange and Economy require payments in cash only. It is imperative that you bring enough cash (U.S. Dollars) in all cases to cover your expenses while cruising the Galapagos.

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Can you make hotel and other tour reservations for us in Ecuador?

Voyagers Travel can help you arrange any additional services like hotel bookings, transfer services, land-tours in Ecuador as well as in Peru and also the best Tours and River Cruises in Ecuador, Peru and Brazil.

Please contact us so we can tailor-made an incredible tour as per your wishes and preferences around your Galapagos trip for a complete and unforgettable experience!

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Are there any luggage Restrictions?

For domestic flights to/from Galapagos, each passenger is allowed to bring one piece of luggage of no more than 20 kilos plus one hand luggage or backpack of no more than 10 kilos. Each passenger can also brink on plane’s cabin 1 small purse, handbag or camera-bag.

If excess on luggage occurs, the fee will be charged and paid directly at airline’s counter at the moment of check-in after checking space on cargo area on the plane to Galapagos.

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When is the best time to travel to Galapagos?

You can visit the Galapagos any time of the year as there is always something wonderful happening in the Islands, especially with wildlife’s behavior and natural events.

From mid-June to early-December you have a mixture of warm and rain (afternoon showers), and Ocean waters are warmer and calmer due to the “El Niño” current. From mid-December to early-June is the cool/dry season on land and Ocean, especially because of the passing of the “Humboldt” current through the Archipelago.

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What if I need to cancel?
If by any case, force major or personal calamity you are unable to travel, each cruise or tour has specific cancellation policies that vary depending on the time that the cancelation takes place before your traveling dates. We strongly recommend our valued Customers to purchase a complete insurance package that includes cancelation coverage in case you need to cancel your trip; this way, if we need to pay cancelation fees to your cruise, you will be covered by your trusted Insurance Carrier and we will provide the necessary documentation for your claim.
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