FAQs about Galapagos: How do we receive our vouchers and tickets for the Galapagos?

We send your final trip voucher with reconfirmed services 1 month before the tour dates. Our voucher also contents flight information for the confirmed route of your trip: Airlines issue e-tickets and you do not require to present printed e-tickets as at Airline’s Counter you just need to present your original Passport for check-in.

Upon payment of your tour at time of booking, we will send you a tour non-VAT invoice for your records as proof of purchase and confirmation.

Other related frequently asked questions

Should I charter?

If you are planning to travel with your whole Family or with a group of adventurous Friends and you like to enjoy the privacy and comfort of a private cruise with personalized and dedicated service for your party, then chartering a nice yacht is a wonderful idea!

There are several options on different categories of cruises to choose from, especially for small yachts or catamarans with capacity for up to 16 passengers. Charter cruises are best if confirmed at least 9 months before your traveling period as all Galapagos cruises are always on very high demand and several are confirmed for charters with 12 and even 24 months in advance to guarantee the charter cruise. Please contact us if you are planning to charter a wonderful cruise for your party so we can guide you on how to choose the right cruise to enjoy a memorable experience.

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Can I kayak?
During a Naturalist cruise on board a Luxury or First Class cruise (yacht or vessel), besides hiking, snorkeling and swimming you will have single and/or double sea-kayaks on board to enjoy this wonderful sport in the Pacific Ocean while enjoying the breathtaking volcanic landscapes of the Islands, the pristine Ocean waters, and of course, the company of playful Sea lions, Sea Turtles and Birdlife and much more! Truly an experience that you don’t want to miss when available during your cruise.
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When do we have to pay?

For cruises and tours, we have flexible payment policies:

  • Tours booked from 91 days or more, small 30% deposit is requested to pre-confirm, 70% balance is needed 90 days before tour dates.
  • Tours booked 90 days or less, complete payment is needed to confirm your trip.
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When is the best time to travel to Galapagos?

You can visit the Galapagos any time of the year as there is always something wonderful happening in the Islands, especially with wildlife’s behavior and natural events.

From mid-June to early-December you have a mixture of warm and rain (afternoon showers), and Ocean waters are warmer and calmer due to the “El Niño” current. From mid-December to early-June is the cool/dry season on land and Ocean, especially because of the passing of the “Humboldt” current through the Archipelago.

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What restrictions are there for senior people?

Senior travelers are welcome to board a cruise! In fact, many senior travelers find the Galapagos a must-visit destination as the Islands are a true natural treasure that attracts people of all ages!

Perhaps it is important to know that Galapagos cruises do not have complete facilities for passengers with limited mobility or that require a wheelchair. Also some excursions can be considered as strenuous as they’re on uneven terrains and lava formations, which requires a good physical state to perform.

Still, many Luxury and First class cruises are the preferred for senior travelers as they offer the kind of comfort and facilities required making their journey an enjoyable one and being able to meet other fellow travelers of similar age and interests with specialized and friendly guides.

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Do I need a passport or visa to go to Galapagos?
All visitors entering Ecuador and the Galapagos Islands are prompted to present original Passport when entering, with at least 6 months of validity; citizens from most Countries do not require a Visa to enter Ecuador and the Galapagos, but do confirm this with your local International Affairs Office to confirm if you require to get a Visa to travel to Ecuador.
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