FAQs about Galapagos: How do we receive our vouchers and tickets for the Galapagos?
We send your final trip voucher with reconfirmed services 1 month before the tour dates. Our voucher also contents flight information for the confirmed route of your trip: Airlines issue e-tickets and you do not require to present printed e-tickets as at Airline’s Counter you just need to present your original Passport for check-in.
Upon payment of your tour at time of booking, we will send you a tour non-VAT invoice for your records as proof of purchase and confirmation.
Other related frequently asked questions
Some cruises do not allow small children on board, mainly for safety reasons as small yachts/catamarans have many open spaces and steep stairs that are not suitable for children to run around. Other cruises, especially the large vessels do accept small children on board and even have qualified guides and staff on board to make a magical experience for small children.
Most yachts/catamarans accept children over 8 years-old on board and offer special rates to children up to 11 years-old for cruises and flights as per availability and feasibility to accommodate a Family on board; with all cruises, it is required as pre-requisite to have parents sign a release form if travelling with children.
If you are taking a Galapagos Cruise or package, it is best if you book your domestic flights to/from Galapagos from Quito, Guayaquil or mixed route along with your cruise. This because cruises/tours must follow a pre-approved itinerary by the National Park’s Authorities, and all start their itinerary with specific arriving flights to the Islands, and cannot wait for stragglers arriving on different flights other than the one used by the rest of the group.
Catching a cruise when arriving on different flights that are delayed or arrive on different timings can be very expensive and in some cases, impossible, causing distress and unwanted non-refundable trip cancelations.
For this reason, all operators recommend booking your domestic flights along with your cruise or tour to align with the operation and avoid any issues. Get full details on logistics and traveling to the Galapagos.
In general, cruises include: accommodation in cabin with private facilities, guided excursions with professional Licensed bilingual guide, transfers within Galapagos (on cruise dates), Airport assistance, all meals on board while cruising, drinking water, tea, coffee.
Luxury and First class cruises also include usage of snorkeling equipment and most of them have sea-kayaks on board for guests. Some Luxury class cruises also include Wet suits and others and First class cruises have them available for rent on board.
Midrange and Economy class cruises have snorkeling equipment and Wet suits available for rent on board (in cash).
Choosing the right cruise is critical if you are susceptible to seasickness; large vessels are the best choice as they’re very stable when sailing. If you do not like large vessels, then we recommend choosing a nice catamaran (twin-haul), which also offer smooth sailing for passengers’ comfort.
You can also ask your doctor to prescribe you medicine to help you contrast the effect of the motion when sailing; it is also important to be properly hydrated during your cruise as this also helps prevent the effects.