FAQs about Galapagos: How can I pay for souvenirs?

On some luxury class cruises you can buy wonderful souvenirs and pay with your preferred Credit Card as major ones are accepted: MasterCard, Visa, Amex, among others; also you can pay for souvenirs at local shops in Puerto Ayora or San Cristobal with your Credit Card, but some of them will only accept cash payments. On board other category of cruises, payments must be done in cash (U.S. Dollars) for souvenirs and consumption.

Other related frequently asked questions

What length of cruise is best?

Depending on the time you have available for your Galapagos once in a life time adventure, and considering your budget, we recommend taking at least a 6 or 8-days cruise; of course, taking a longer cruise (12-15 days) will definitely give you a complete and very active adventure in the Galapagos paradise.

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How do we receive our vouchers and tickets for the Galapagos?

We send your final trip voucher with reconfirmed services 1 month before the tour dates. Our voucher also contents flight information for the confirmed route of your trip: Airlines issue e-tickets and you do not require to present printed e-tickets as at Airline’s Counter you just need to present your original Passport for check-in.

Upon payment of your tour at time of booking, we will send you a tour non-VAT invoice for your records as proof of purchase and confirmation.

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How can I avoid being seasick?

Choosing the right cruise is critical if you are susceptible to seasickness; large vessels are the best choice as they’re very stable when sailing. If you do not like large vessels, then we recommend choosing a nice catamaran (twin-haul), which also offer smooth sailing for passengers’ comfort.

You can also ask your doctor to prescribe you medicine to help you contrast the effect of the motion when sailing; it is also important to be properly hydrated during your cruise as this also helps prevent the effects.

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What level of Naturalist Guide will be aboard the boat and do they speak English?

With all cruises and tours you will always be accompanied by a professional Licensed Bilingual (English-Spanish) Guide for all excursions and visits as per National Park’s regulations. On Luxury and First class cruises your Guide will be level II-III while on Midrange and Economy class cruises your naturalist Guide will be Level II.

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Boat or hotel?

Taking a Galapagos cruise is considered the best way to explorer the Galapagos as it gives you the opportunity to reach the remotest islands as you sail at night from site to site, which means more time to enjoy the location and day’s activities.

However, if you are susceptible to sea sickness the feasible alternative is taking a nice land-based tour with hotel accommodation on the populated Islands of Santa Cruz, San Cristobal and/or Isabela; from here you can enjoy interesting day-tours to the nearby sites or Islands; you will also have the possibility to enjoy snorkeling and other activities while taking day-tours.

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Are there any luggage Restrictions?

For domestic flights to/from Galapagos, each passenger is allowed to bring one piece of luggage of no more than 20 kilos plus one hand luggage or backpack of no more than 10 kilos. Each passenger can also brink on plane’s cabin 1 small purse, handbag or camera-bag.

If excess on luggage occurs, the fee will be charged and paid directly at airline’s counter at the moment of check-in after checking space on cargo area on the plane to Galapagos.

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